Pasadena Villa Admissions

Admissions Process

Our admissions process begins with a call to our admissions team at 407.215.2519. Our compassionate and knowledgeable team will gather essential clinical and demographic information during this call to begin the assessment process.

If the candidate for admission is currently at another treatment facility or has recently been hospitalized, we may request certain records for clinical review, including:

  • Most recent psychiatric evaluation
  • Recent history and physical exam
  • Current psycho-social history
  • Clinical notes (if currently in a treatment program)
  • List of current medications, including dosage and frequency
  • Any other relevant clinical or educational records

Once our admissions team has reviewed the clinical information, we will assess the candidate’s viability for our programs. If admission is not possible, we will provide a clear reasoning for the decision and recommendations for alternative treatment options.

If you are looking for treatment, we can help. Call us today at 407.215.2519 or complete our online contact form.

Looking for treatment?

Admissions Criteria

The primary criteria we consider when admitting an applicant is their ability to benefit from the treatment methods we offer. In addition, we require the resident to be both medically and psychiatrically stable. Also, it’s important to note that each resident must admit themselves voluntarily.

If you or your loved one meets the following admissions criteria, please call us so that we can discuss which type of treatment might be best.

  • Diagnosed as having a mental illness
  • Age 18 or older
  • Ambulatory or capable of self-transfer
  • Able to participate in treatment programming and services
  • Free of major medical conditions requiring ongoing 24-hours-per-day, seven-days-per-week nursing services
  • Self-administers medication with staff supervision
  • Maintains personal hygiene and grooming with staff supervision
  • Initiates and participates in social interaction with staff supervision
  • Performs assigned household chores with staff supervision; and is capable of self-preservation

Flexible Payment Options

Pasadena Villa works with select insurance companies on an out-of-network basis to help offset treatment costs and maximize available benefits for clients. We offer benefit verification to inform clients of their financial responsibility based on their specific plan. Coverage may vary depending on the insurance policy or provider. We proudly support our nation’s veterans as a community care network provider. The NPI number for Smoky Mountain Lodge is 1073753059.

Below are the details regarding payment options at each Pasadena Villa location. Please note that we do not participate in Medicaid, Medicare, or Tricare programs. Our compassionate admissions team is here to guide you through your options for financing treatment.

We specialize in treating adults aged 18 and up. | In-network options are available. (Medicare/Medicaid not accepted)

Smoky Mountain Lodge (RTC & PHP)

  • Private pay
  • Out-of-network insurance accepted

In-network insurance accepted:

  1. Aetna
  2. Beacon Health Options
  3. Cigna
    BlueCross BlueShield
  4. Optum

Learn More

The Stables Autism Program (RTC)

  • Private pay
  • Out-of-network insurance accepted

In-network insurance accepted

  1. Private pay only

Learn More

Great Lakes
(RTC)

 
  • Private pay
  • Out-of-network insurance accepted

In-network insurance accepted

  1. Private pay only

Learn More

Pasadena Villa Outpatient (PHP & IOP)

  • Private pay
  • Out-of-network insurance accepted

In-network insurance accepted

  1. Varies by location

Find A Location

We are in-network with a growing number of insurance companies. 

…and more

Meet the Pasadena Villa Admissions Team

Alaina Rourke

Sabina Shakoor

Jade Harris

Kendall Weinstein

Jamie McDonald

Crysta Brisson

Val Malpica

Cierra Smith

Emily Swan

Admissions FAQ

Family involvement in treatment is welcomed if appropriate and beneficial, and our treatment team makes every effort to ensure that family members are provided with updates as well as education on their loved one’s mental health diagnoses.  We value the opinion and input of family members and provide family therapy sessions (as often as is recommended by the treatment team with input from the resident and family members) through a variety of modalities including phone, in-person, and video conferencing.
Each client’s stay can’t be predicted as it’s based on how the client responds to treatment. With that said, we don’t run a 90-day, year-long, or any other predetermined length of stay for an individualized program. The length of stay is based on progress, as defined by the client’s treatment team, consisting of the client, the client’s family, psychiatrists, psychotherapists, nurses, and the other supporting professionals at Pasadena Villa. Additionally, if a client is utilizing insurance for coverage, their length of stay is largely dependent on insurance approval as well.

To learn more about our treatment programs, call us at 407.215.2519 or complete our online contact form today.

Looking for treatment?