Testimonials
What Our Clients, Their Families, and Clinical Partners Are Saying
“The facility is breathtaking. The food was delicious and the accommodations beautiful I strongly endorse this facility and the people who work there they really Even after you leave.
I can’t thank them have my daughter back🙏🩵”
– Grateful Alumnus
“Awesome staff. I really felt at home and part of a community focused on my betterment. I was treated fairly and led step by step through my personal treatment. I now have the tools needed to succeed at life. Pasadena Villa put me on an amazing path and gave me hope for my future. Thanks!” – Grateful Alumnus
“This place was amazing. I suffer from bipolar disorder, and Pasadena Villa addressed my disorder. The psychiatrist put me on the right medications and really understood my diagnosis. The staff was incredible and there were kids there my age, which made it much more comfortable. With anything that you’re going through, they can help you recover. We did fun activities on Fridays, and we also went on cool excursions. Throughout the week we had art therapy and other classes, which helped me understand and target specific things I needed to work on. They also provided me with tools to use in everyday life after treatment…I really enjoyed my stay and I’m happy that I’m healthier and that I was treated for my diagnosis. It was all because of them. I recommend this place to anyone! I’ve been to a different facility before, but this place was the one that really helped me. Thank you, Pasadena!”
– Grateful Alumnus
“Overall, one of the best experiences of my life. I went on a lot of good excursions, ate a lot of good food, and met a lot of great people. I got the help I needed for my problems. It’s going to be very sad to leave but glad I’m leaving here after being helped. I strongly recommend Pasadena Villa as it’s better than most places.”
– Grateful Alumnus
“38 days ago, I checked myself into this facility after being admitted to the Vanderbilt Psychiatric Ward. After battling years of depression and suicidal ideation due to trauma and a hostile environment, I was able to confront my problems in a way I least expected. If I were to go back and talk to myself two months ago, I would 100% recommend Pasadena Villa as my go-to treatment facility. This has been a very positive experience for me, and I am grateful for the team that treated me.”
– Grateful Alumnus
“Pasadena Villa saved my life. Before coming here, I lacked the ability to find structure or routine in my life while dealing with mental illness. Pasadena Villa taught me how to appreciate and find joy in life again. I would highly recommend this facility to anyone seeking balance and tranquility into their life. Mental illness does not define you!” – Grateful Alumnus
“When I first came to Pasadena Villa, I was struggling with anxiety, depression, and PTSD. Attending the partial hospitalization program (PHP) gave me the tools I need to get better. I’m grateful to Patrick, my therapist, for listening to me and helping me to be successful in my life again.”
– Grateful Alumnus
“In the beginning, I wasn’t willing to accept treatment. After experiencing some of the darkest depression, self-doubt, and extreme anxiety over daily-life tasks, I realized that I no longer could get better on my own. With the help of family, friends, and thorough research, I picked Pasadena Villa for residential treatment. This was my first experience with residential treatment, so to say I was nervous was an understatement. After arriving at Pasadena Villa, I felt an overwhelming sense of hospitality and immediately knew I was in the right place. My therapist, Maddison, is highly qualified and goes above and beyond for all her patients (as do all other therapists at PV). She assisted me with my treatment and made sure I was progressing and working hard along the way to get to the best version of myself. Without Maddison, Pasadena Villa, or the psychiatric techs on staff, I would not be the best version of myself that I am proud to say I am today. After my stay at PV, I feel completely confident and competent that I am truly capable of creating a happy life for myself, I just have to be willing to go for it. And thanks to PV, I know that I can.”
– Grateful Alumnus
“The first day I got to Pasadena Villa I felt like I reached the end of the road. It can be scary to surrender to a facility. This is THE BEST place you can check in to. I was able to get on the right medications, was placed with the right therapist, and treated by staff that truly cares. I had medical stuff going apart from my mental health, so they scheduled my appointments and drove me to them. I was able to find a solution to that as well. It’s different. If you’re hesitant, that’s ok
but this place changes lives. Take care of your health.” – Grateful Alumnus
“Pasadena Villa will always hold a special place in my heart. The staff has given me the tools to press reset on my life to thrive better mentally and physically. Special thanks to my therapist Luda! The key to my success was taking initiative to learn the skills presented to me. I learned to be my own advocate and to speak up for myself. It is up to the patients to take the steps to get better. My light is shining bright again, and my freak flag waves high in the air. If you plan to go to Pasadena Villa know that you are the most important person in your life. You must feel safe first. And most importantly if you feel like you’re falling, the staff is there to catch you and lift you up!” – Grateful Alumnus
“Long story short, this Pasadena Villa center was the best therapeutic experience I’ve had in over a decade of trying to work through therapy. The therapists and staff have the utmost respect for patients, their privacy, and autonomy. They operate with a lot of flexibility in structuring its program to meet your needs. I was exposed to so much, from the lives of other group members to the benefits of acupuncture and acupressure. The work did not come easily, but it certainly paid off. I can’t imagine how else I would’ve spent the past few weeks of my life if not here, because it was exactly what I needed.” – Grateful Alumnus
“Truly unlike any other therapy I had received prior. All the therapists at Pasadena Villa are amazing and make the space so welcoming. If you have the option to go to Pasadena Villa, I would really recommend it. It changed my view on certain areas of my life and helped me to better understand where my depression and anxiety were stemming from. The therapists cater to individual needs and make sure everyone is heard, seen, and comfortable. Vulnerability and inner work/healing are hard, but it’s extremely rewarding and I’m super grateful to have had such a supportive team of therapists and other individuals during this experience. I urge anyone who is struggling to try it out.” – Grateful Alumnus
“Pasadena Villa was a reformative experience for my mental health. I entered the program at an all-time low, and I left feeling hopeful and having the tools and skills necessary to cope with life and not be overcome by my issues. It is a comfortable and safe environment led by encouraging and helpful staff. I would recommend this to anyone thinking about entering a program of this nature.”
– Grateful Alumnus
“I began the program in an extremely negative place in my life and I was able to slowly obtain the tools that I needed to begin my own healing process. I have not fully recovered, but I feel that Pasadena Villa has prepared me to face my anxieties and the world with confidence that I will be successful.” – Grateful Alumnus
“I have been to Pasadena Villa twice. Once when I was 19 and again at 23 and both times, I was treated with so much respect, compassion, and care by the techs, therapists, and nursing staff. I would 100% recommend this facility to a loved one. This facility is beautiful and so serene. They make you feel right at home and there’s always someone from the staff who’s willing and able to talk to you while you’re experiencing ANY feeling or emotion. I love Pasadena Villa.” – Grateful Alumnus
“This center was extremely helpful at a time in my life where I really needed help and didn’t know where to turn. At Pasadena Villa you learn skills that help in all of life’s stressful situations, make life-long friends and connections, and get expert help from an incredibly caring and knowledgeable staff. I encourage anyone who is considering treatment to check out Pasadena Villa. It’s a safe place for personal growth and healing.” – Grateful Alumnus
“I am beyond grateful for my experience at Pasadena. I not only gained the much-needed confidence in myself but skills to use for the rest of my life. I had been in a low place for a long time and now feel hopeful for my future. You must be prepared to do the work but with all the support from group and the therapists, you aren’t alone. I could literally write a novel about my time there but will keep it simple as possible. Know if you are struggling this place is here. The only person that can take charge of your recovery is you and this place provides the skills for you to keep showing up for yourself. They are real and the atmosphere is comforting. I miss it being a part of my daily routine but am thankful to now be in a place where I trust myself and know who I am: a more confident and compassionate person.”
– Grateful Alumnus
“I was at Pasadena Villa for a little over three months in winter/spring of 2020. This place SAVED MY LIFE! I don’t know where I would be today if I hadn’t taken a chance and admitted myself into Pasadena.”
– Grateful Alumnus
“I recently voluntarily checked myself into Pasadena Villa for 30 days for major depressive disorder after three suicide attempts. The team of therapists and techs at Pasadena Villa saved my life, and I am eternally grateful. I sought counseling since I felt lost and hopeless elsewhere and had always been told that I was ‘too high functioning’ or was asked, ‘how do we help you?’ I grew more lost and more hopeless. My therapist not only gave me hope but also recommendations and tools for how to prevent this from occurring again. If considering this investment, please know you won’t regret it. It’s worth it, and their compassionate and innovative approach is wonderful.”
– Grateful Alumnus
“Pasadena Villa is one of the best treatment centers I have ever been. to. The staff is dedicated to being there and working with clients. I have learned more about myself here than I have in over five years of treatment. The groups are extremely helpful. The therapists and staff who run the groups know what they’re talking about. I am extremely happy and grateful for the opportunity to attend this amazing program!” – Grateful Alumnus
“I just want to say thank you for all that you’ve done for me. This place has genuinely saved my life. I came here a completely different person than I am today. I had attempted suicide and was insecure, afraid, deeply depressed, and psychotic. I hated myself and pushed others away, although I also desperately desired companionship. I was a mess. This program has brought me new life. I am now self-assured and secure. I am confident in my abilities, and I know that I will succeed. I owe my life to the staff, to my friends, and to my family.”
– Grateful Alumnus
“I’ve had a very positive experience with the staff at Pasadena Villa. Anytime I need help or to talk about a problem everyone from the program director to the psych techs have made themselves available to help. The treatment is very comprehensive and uses a variety of therapy styles which all provided me with the help I needed during treatment as well as the skills I will continue to need when I leave.”
– Grateful Alumnus
“We had a very difficult situation with a young family member. For our family this was a good place. We felt our family member was safe there and could get the help they needed. They are doing much better now. We were very lucky and had a good outcome. Our experience was every single staff person was nice, friendly, helpful, and always in contact with us. They worked with us to help our family member get better and were always informing us what was going on.” – Grateful Family Member of an Alumnus
“The program helped our son immensely. We were extremely fortunate it was a great match between him and the services the program offered.” – Grateful Parent of an Alumnus
“We are very pleased with the care. Our son is doing much better, and we look forward to welcoming him and have faith in the program.” – Grateful Parent of an Alumnus
“Other than my son’s determination, Pasadena Villa has been the reason he has stabilized and been so accomplished in reaching the goals he sets for himself. Your structure, support, compassion, experience, and meeting individualized needs are outstanding.” – Grateful Parent of an Alumnus
“The staff at the business office was very responsive and helpful. Everything was excellent. The Clinical Services Managers and the Psychiatrists are all outstanding individuals. Their background and experience provided an excellent foundation for our son to find balance in dealing with his illness. He has an excellent therapist; she is tenacious and compassionate, and it’s evident how much she cared. Please thank the nursing staff – they were always available and provided an additional source of feedback. We are holding our breath, hoping for the best. Thank you, Pasadena Villa.” – Grateful Parent of an Alumnus
“Other than my son’s determination, Pasadena Villa has been the reason he has stabilized and been so accomplished in reaching the goals he sets for himself. Your structure, support, compassion, experience, and meeting individualized needs are outstanding.” – Grateful Parent of an Alumnus
“My son just started this program a week and a half ago and I cannot speak highly enough of what he has gained already. My son has challenges with integrating into a new environment or with new people and he’s been eating up all the skills they are teaching him. If I hadn’t witnessed it myself, I wouldn’t have believed it. Issues that have been a problem for him for years are being addressed and corrected on a daily basis. Over the years, it seems like we had tried everything on the planet to help our son, but apparently not…not until now with this program.” – Grateful Parent of an Alumnus
“The staff at the business office was very responsive and helpful. Everything was excellent. The Clinical Services Managers and the Psychiatrists are all outstanding individuals. Their background and experience provided an excellent foundation for our son to find balance in dealing with his illness. He has an excellent therapist; she is tenacious and compassionate, and it’s evident how much she cared. Please thank the nursing staff – they were always available and provided an additional source of feedback. We are holding our breath, hoping for the best. Thank you, Pasadena Villa.” – Grateful Parent of an Alumnus
“My experience with Pasadena Villa was incredibly positive. They helped a child learn coping and behavior regulation skills, which most importantly resulted in an understanding of appropriate behaviors. The intense therapy offered and Julius’s amazing connection with the residents is appreciated.” – Grateful Family Member of an Alumnus
“I am pleased with the facility and staff. A relative of mine has been there for two months and the care he received made a difference in his life. He felt like part of a family. The therapist did a great job in putting him back on his feet. They took a personal interest in his progress, which I’m sure boosted his advancement towards getting well. It was worth the investment.” – Grateful Family Member of an Alumnus
“As a family member of a resident of Pasadena Villa, I can truly say after four months of working with their team and flying up to meet members in person, our family could not be happier with the care my brother received. The staff goes above and beyond in teaching/assisting their residents, while providing a level of friendship and community my brother needed. It’s heartbreaking enough to have to have a family member be that far away, yet when I called, the staff answered and assured me of my brothers care and well-being. We are entirely grateful for my brothers stay.” – Grateful Sibling of an Alumnus
“There are very few resources in this country for parents of an adult child who is struggling with mental health issues and substance abuse. I can’t thank the staff at Pasadena Villa enough for helping my son to get the help he desperately needed while being treated with respect. He was a resident for about two months and in that time, he finally found the right combination of medication while learning how to deal with his condition. His therapist had a weekly call with us to discuss his progress and the plans for the next step after Pasadena Villa. Our initial call was with the treating physician as well. Our son loved the group outings and pet therapy. I highly recommend talking with the admissions staff if you are looking for help. They did a thorough review of our son’s case, including talking with us about his past to assess if this was an appropriate place for him. I’m forever grateful.” – Grateful Parent of an Alumnus
“My daughter’s experience at Pasadena Villa was superb. The brilliant views, the healthy food, the fitness equipment, and the musical instruments (used for spontaneous jam sessions) were great. Then combine that with group sessions that encourage healthy healing friendships and practical tools for emotional regulation. One of the best elements was the weekly family counseling sessions (via conference calls or Skype) that helped everyone heal. After a few months, my child re-accessed hope and self-efficacy and can participate in life again! I am eternally grateful.” – Grateful Parent of an Alumnus
“Pasadena Villa provided a first-rate therapeutic program. The staff was exceptionally caring and responsive to family requests to be kept informed and was also well versed in a range of therapies, which were tailored to individual needs. Unlike other residential treatment centers we explored, Pasadena Villa had the best approach to social integration, offering supervised opportunities to go into town, for example, to have coffee, see a movie or go bowling, giving residents a sense of autonomy. The variety of classes and experiences offering different tools to deal with problems, along with recreational classes and individual and group sessions, help make Pasadena Villa unique.” – Grateful Sibling of an Alumnus
“What a unique facility! The staff is incredibly talented, and the program really works. Despite years of failed outpatient therapy, the residential treatment at Pasadena Villa was the key to giving my family member his life back. The results were well worth the expense. I give the facility and staff the highest praise and thanks for all they accomplished.” – Grateful Family Member of an Alumnus
“Our family had such a wonderful experience at Pasadena Villa. My family member received the best treatment from there, until she was ready to move forward. We traveled from California just to have her go to Pasadena Villa and would have kept her continuing treatment there if it wasn’t out of state. The staff was so attentive to all needs and remain in contact to follow up with our family. Thank you, Pasadena Villa, for giving our family the best chance, and starting us on the right track for treatment.” – Grateful Family Member of an Alumnus
“I had to recently make the very difficult decision to admit my 19-year-old son to a residential psychiatric facility. He has struggled for the last couple of years with his issues. We had been trying to find the right place throughout this process without success. Pasadena Villa was our answer! The staff there is thoughtful and very caring. When he arrived, he was lost and struggling. With the help of the amazing therapists there he found his balance in life and the proper medications to help him. I’m so grateful he spent time there. And I am grateful to the amazing therapist that helped him through this difficult time. Mental health disorders are very difficult to have to deal with – thank goodness there’s Pasadena Villa to make the journey a bit easier.” – Grateful Parent of an Alumnus
“Phenomenal care for my son! Helped him tremendously. He still has a long way to go but the therapists were able to get through to him about the importance of taking medication, helped him get back into a healthy sleep rhythm, and pretty much helped save his life. The after care plan has been a God send! We were glad to get some answers about his behaviors. I would love to do some family therapy at some point for sure!” – Grateful Parent of an Alumnus
“Pasadena Villa was a transformative experience for my son. He arrived deeply depressed, anxious, with chronic OCD. Left so much calmer with new strategies for coping and being around others . He felt loved and supported at all times and now he has returned has been able to start a job which is going well. I have recommended the program to other parents who have tried other treatments without success.” – Grateful Parent of an Alumnus
“Pasadena Villa never disappoints! When it comes to getting treatment, the team goes above and beyond to provide quality care. Even if PV doesn’t fit a patient’s needs, they are exceptional at finding resources elsewhere. Pasadena Villa creates a lasting impression on clients and is worthy of your time!” – Grateful Clinical Partner
“Top of the line facility. One of the best residential treatment centers I’m aware of. Their referral process is also very fast and efficient as well. I would highly recommend this facility!”
– Grateful Clinical Partner
“As a mental health professional in private practice, Pasadena Villa provides me with invaluable services to offer my clients–partial hospitalization, or intensive outpatient care is sometimes necessary to help clients struggling with acute disorders. Pasadena Villa and the entire staff are invested in our community and in helping our clients in their journey to mental, emotional and physical well-being.” – Grateful Clinical Partner
“As a local practicing psychologist, I’ve included Pasadena Villa as a competent referral source in residential rehabilitation for over 10 years. With the Villa, I can count on quality care from licensed/credentialed medical, therapeutic, and assisting staff. The social integration model is a bonus other residential treatment facilities are not equipped to provide. The “real-life” challenges this treatment model allows means residents can have therapeutic support while engaging in independent behavior at their level of readiness. Residents complete the program with the skills necessary to maintain stability and further their personal growth.”
– Grateful Clinical Partner
“I’ve had the pleasure of working with and referring to Pasadena Villa for several years now, and with each client, my admiration for the staff and their facilities grow. From my first trip to the Smokey Mountains over six years ago, I’ve always been impressed with Pasadena’s staff, programs, clinical excellence, accommodations, activities, and food. Both Saturday night smoothies and homemade pizza rate high marks, but it’s their team and treatment services that have earned my five stars. Compassion, empathy, knowledge, and professionalism, along with genuine care and concern are what makes the Pasadena Villa team special. We delivered a young man to a Pasadena Villa campus just this week. What a beautiful place to enjoy the summer and heal your life. With love and respect.” – Greateful Clinical Partner
“I have worked with Pasadena Villa for many years as a referring professional. They have always worked hard for my clients assuring that they are the right fit for the client’s needs, and – if not – helping find the right place for the client. I have had the pleasure of touring several locations. They offer beautiful, serene, and clinically astute programs. I highly recommend their programs and trust their expertise. Additionally, working with their local outreach professional, Corinne, has been a true pleasure. She’s professional, kind, and compassionate. I have followed up with the client’s families and they have all good things to say as well. As a professional, it is tough to trust someone else with your client, but I don’t worry at all when I hand them off to the staff at Pasadena Villa. For that, I am grateful.”
– Grateful Clinical Partner
“As a referring professional, I gauge my program options on specific criteria such as reviews of patients placed at a program, follow-through by staff working within the program, ability to communicate with staff serving the population, and experiences of others doing similar placements at the given program. No one program can ‘fix’ an individual. What does happen at Pasadena Villa from my experiences is an improvement of the life of the patient by providing them with successful opportunities.” – Grateful Clinical Partner
“Pasadena Villa has been a great resource for us! I’m very happy to collaborate with Kristin
Rains and the team frequently on helping individuals find great care. It is evident that they are passionate about what they do!” – Grateful Clinical Partner
“I have professionally collaborated with Pasadena Villa and would highly recommend their services. They are a very professionally run organization and one of our trusted partners for collaborative support.” – Grateful Clinical Partner