Pasadena Villa
Admissions at Pasadena Villa
We specialize in treating adults
(Ages 18+)
In-network options available
Medicare and Medicaid are not accepted.
Pasadena Villa’s admissions team guides individuals and families through every step of the mental health treatment intake process — from insurance verification to the first day of care.
Admissions at Pasadena Villa
Seeking mental health treatment is a significant step, and Pasadena Villa’s admissions team is here to make the process as clear and straightforward as possible. From the initial call to the first day of care, our team gathers the necessary information, answers questions, and works directly with insurance providers — in-network and out-of-network — to maximize program benefits and minimize barriers to treatment.
What we treat
Complex mental health conditions, autism spectrum disorder (ASD), co-occurring substance use disorders
Who we treat
Adults (18+) of all genders
Payment options
In-network + out-of-network insurance, private pay
Medicare/Medicaid
Not accepted
The Admissions Call
The admissions process begins with a single call. Pasadena Villa’s admissions team will gather essential clinical and demographic information to begin the assessment process. After a thorough review, the team determines the most appropriate level of care.
If Pasadena Villa isn’t the right fit, the admissions team will explain why and provide recommendations for alternative treatment options — because every individual deserves to find the care they need.
For prospective clients currently in treatment or recently hospitalized, the admissions team may request the following records for clinical review:
- Most recent psychiatric evaluation
- Recent history + physical exam
- Current psychosocial history
- Clinical notes (if currently in a treatment program)
- Current medications, including dosages + frequencies
- Other relevant clinical or educational records
Admissions Eligibility Requirements
Pasadena Villa’s residential programs are designed for adults who are medically and psychiatrically stable and ready to engage in structured treatment. Candidates who meet the following criteria are encouraged to contact the admissions team to explore next steps.
- Diagnosed with a mental health disorder
- Age 18+ years
- Ambulatory or capable of self-transfer
- Able to participate in treatment programming and services
- No major medical conditions requiring 24/7 nursing care
- Able to self-administer medication with staff supervision
- Maintains personal hygiene and grooming with staff supervision
- Engages in social interactions with staff supervision
- Completes assigned household chores with staff supervision
- Capable of self-preservation in the event of an emergency
Flexible Payment Options
Pasadena Villa works with insurance providers on an in-network and out-of-network basis to help reduce treatment costs and maximize benefits. The admissions team provides benefit verification to clarify financial responsibilities based on each client’s plan — because understanding coverage shouldn’t be another source of stress.
Coverage varies by provider and policy. For outpatient payment options, explore Pasadena Villa Outpatient’s treatment locations.
Pasadena Villa does not accept Medicaid or Medicare. Select residential locations are VA Community Care Network providers, expanding access to care for eligible veterans.
Payments accepted
- In-network insurance
- Out-of-network insurance
- Private pay
Payments accepted
- Out-of-network insurance
- Private pay
In-network insurance
- Aetna
- Blue Cross Blue Shield of Michigan
- Cigna
- Optum
- Priority Health
- Quest
- VA CCN
Payments accepted
- Out-of-network insurance
- Private pay
Meet Our Team
Pasadena Villa’s admissions team consists of knowledgeable professionals dedicated to guiding individuals and families through the treatment intake process with clarity and care. With deep familiarity across insurance verification, clinical assessment, and levels of care, the team is equipped to answer questions and help families make informed treatment decisions.
Alaina Rourke
MS
Admissions Director
Sabina Shakoor
Admissions Coordinator
Emily Swan
Admissions Coordinator
Cierra Smith
Admissions Coordinator
FAQs
Questions about admissions at Pasadena Villa
What do you treat at Pasadena Villa?
Pasadena Villa specializes in individualized psychiatric and psychotherapeutic care for adults with complex mental health conditions. Conditions treated include anxiety disorders, autism spectrum disorder (ASD), bipolar disorder, co-occurring substance use disorder, depressive disorders, mood disorders, obsessive-compulsive disorder (OCD), post-traumatic stress disorder (PTSD) and trauma, psychosis, schizophrenia and other psychotic disorders, and thought disorders.
How are clients' families involved in treatment?
Family involvement is welcomed and encouraged when appropriate and beneficial to the client’s treatment. Pasadena Villa’s clinical team keeps family members informed through regular updates and education about their loved one’s mental health condition.
Family therapy sessions — tailored to the client’s needs and recommended collaboratively by the treatment team, client, and family — are available by phone, in person, and via video conferencing.
What is the average length of stay at Pasadena Villa?
Length of stay at Pasadena Villa varies based on each person’s progress and response to treatment. Pasadena Villa doesn’t follow a predetermined timeline — because every journey is unique, treatment continues as long as it’s clinically appropriate.
The treatment team — including the individual, their loved ones, psychiatrists, therapists, and other clinical professionals — collaboratively determines the appropriate length of stay. For those using insurance, the duration of care is also subject to insurance approvals.
Take the next step at Pasadena Villa.
Our admissions team is available to answer your questions, verify your insurance, and guide you through every step of the process.
Reach out for a confidential consultation — we’re here when you’re ready.
Your privacy is our priority. All communication is completely confidential.