Pasadena Villa Outpatient – Nashville & Franklin
Comprehensive Mental Health Treatment in Middle Tennessee
Two Convenient Locations to Support Your Journey

Pasadena Villa Outpatient is proudly certified by The Joint Commission, reflecting our dedication to delivering high-quality client care and maintaining a culture of clinical excellence.
About Pasadena Villa Outpatient
Pasadena Villa Outpatient provides compassionate, evidence-based mental health treatment in two Middle Tennessee locations: Nashville and Franklin. Our programs support adults (18+) facing challenges such as depression, anxiety, bipolar disorder, and psychotic disorders. With flexible levels of care, expressive therapies, and specialized treatment approaches, we empower clients to achieve lasting recovery.
We provide holistic care that supports both mental and physical well-being. We are dedicated to preparing clients for success after treatment, emphasizing coping skills, self-management, and empowerment.
Please note: We do not accept Medicare or Medicaid.
Our Facilities
Explore Our Campuses
pasadena villa outpatient
Franklin
Mental health treatment in Franklin, TN
pasadena villa outpatient
Nashville
Mental health treatment in Nashville, TN
Our Levels of Care
Pasadena Villa Outpatient in Nashville and Franklin offers comprehensive levels of care designed to meet the unique needs of each client:
A structured, full-day program offering intensive therapy and support.
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Our PHP provides intensive treatment in a supportive, less restrictive setting than inpatient care. Clients attend a structured program during the day while returning home in the evenings, fostering a foundation for long-term recovery.
PHP is ideal for individuals experiencing symptoms such as withdrawal from activities, behavioral challenges, depression, anxiety, pervasive psychiatric disorders, or risk of harm to themselves or others.
Programming includes six hours of group therapy, five days a week, with family therapy scheduled as needed. The average length of stay is six to eight weeks.
Flexible treatment options available during the day and evening.
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Our IOP supports individuals facing heightened symptoms or challenges that traditional outpatient services have not resolved. This program provides additional treatment and support to promote meaningful progress and establish a strong foundation for transitioning to community-based care.
Programming includes three hours of group therapy at least three days per week, with the length of stay tailored to each client’s progress toward their treatment goals.
Program Highlights
Many mental health disorders revolve around stress. When individuals can’t handle or manage their stress, unhealthy behaviors and habits may develop or worsen. To provide a healthy environment for healing and to help clients combat stress, Pasadena Villa Outpatient offers mindfulness therapy and yoga.
Being mindful means being present or being fully in the moment. For those with mental health conditions like anxiety or depression, staying mindful can be challenging. However, through various therapeutic methods, clients can learn to be mindful and better manage stressful situations.
What We Treat
We specialize in treating complex mental health conditions. Our multimodal approach—incorporating group, individual, and family therapy along with psychiatric services—allows our clinical team to effectively understand and address challenging behavioral issues. Often, it is the combination of multiple mental health conditions or co-occurring disorders that hinder progress with traditional services. At our facilities, we treat:
Paying for Care
Flexible Payment Options
Pasadena Villa Outpatient is in-network with Aetna, BlueCross BlueShield, Cigna, Humana, Tricare, Optum, and others. Additionally, we accept out-of-network benefits from major insurance providers. We also offer a convenient private-pay option for clients who prefer to pay for treatment directly.
Please note we do not accept Medicare or Medicaid.
FAQs
Frequently Asked Questions
What should I expect during my first visit?
On your first visit, you’ll be greeted by the Office Coordinator and given a tour of the facility. You’ll learn where to store your items, access snacks and coffee, and where to meet with providers.
After completing your admissions documents, you’ll have a private intake session with a therapist. This session focuses on gathering your history and current symptoms and developing a treatment plan tailored to your goals.
Depending on availability, most clients will also meet with the medication provider during their first visit. The Office Coordinator will inform you upon arrival.
You’ll be introduced to the group, but there’s no pressure to speak or take any special action. We encourage you to be present and open, listen, and take note of any questions. Remember, everyone was once new to this process. Feel free to ask others about their experiences when you’re comfortable!
What if my loved one requires a higher level of care?
In rare cases, during the intake process, we may determine that a client requires a higher level of care than we provide. Our primary goal is to ensure the client receives the safest and most effective treatment. If this occurs, a clinician will contact the emergency contact supplied by the client to explain the next steps.
With the client’s consent, we will request a release of information and collaborate with the hospital or residential treatment center to ensure a smooth transition and continuity of care. When appropriate, we hope to rescreen the client for admission to our PHP or IOP, depending on what is clinically best for their continued care.
Do I need a referral to schedule an appointment?
No, a referral is not required unless your insurance specifically requests one. Anyone can call and request a screening for mental health services, and we are happy to assist you in scheduling an appointment.
What are the hours of operation, and are walk-ins accepted?
To maintain the privacy and confidentiality of our current clients, we do not accept walk-ins. We’re committed to ensuring a comfortable, secure environment for everyone.
Our standard hours of operation are Monday through Friday, from 8:00am to 5:00pm. Some locations also offer Monday, Wednesday, and Thursday evening hours, from 4:00pm to 7:00pm.
What should I bring to my appointment?
We recommend bringing any medications you take throughout the day. You’ll have access to a locker to store your medications or other personal items.
Additionally, feel free to bring a water bottle or snacks if you’d like, though snacks are provided. Some individuals also prefer to bring a sweater or sweatshirt in case the office gets chilly.
What if I have a planned vacation or doctor’s appointment?
Due to programming and insurance requirements, we cannot accommodate vacations during treatment. We understand that planned vacations can be challenging to reschedule, but the focus during treatment is on long-term wellness rather than short-term escapes.
As our programming runs from 9:00am to 3:00pm, we ask that doctor appointments be scheduled outside these hours. If you have a pre-scheduled appointment that cannot be rescheduled, please note that you will not be able to attend treatment on that day, as insurance does not cover partial days of treatment. In this case, we request that you provide a doctor’s note to keep on file, excusing you from the session.
What if my insurance changes during my treatment?
If you anticipate any changes in your insurance coverage, please notify us as soon as possible. Changes in insurance may affect your coverage, out-of-pocket costs, and other details related to your care.
The earlier we are informed, the better we can ensure you understand any potential impact on your treatment and associated costs. Our goal is to keep you well-informed throughout your care process.
Help and healing start here.
Pasadena Villa Outpatient provides flexible, convenient, comprehensive treatment at numerous locations nationwide. Call us today or fill out our form to get started.
Your privacy is our priority. All communication is completely confidential.